10x Technical Services LLC

Terms & Conditions

 

Last Updated: 28-12-2024

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Welcome to 10x Technical Services LLC!

 

These Terms and Conditions outline the rules and guidelines for using the 10x Technical Services website and engaging with our services. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our services.

 

About Us:

 

10x Technical Services LLC is located at: I-Rise Tower, T-com, Dubai, United Arab Emirates.

 

Acceptance of Terms:

By accessing and using our website and services, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all users, visitors, and others who engage with our services. If you disagree with any part of these Terms, you must not use our services.

 

Cookies Policy:

We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies in line with our privacy policy. Cookies help us personalize content, analyze traffic, and improve website functionality.

Types of Cookies We Use:

1. Session Cookies: To enable core website functionality.

2. Preference Cookies: To remember user preferences and settings.

3. Security Cookies: To protect user sessions and data.

You can adjust your browser settings to refuse cookies, but this may affect website functionality.

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License and Intellectual Property:

All intellectual property on this website, including content, design, and trademarks, is owned by 10x Technical Services LLC or licensed to us. Users are allowed to access this material for personal use only and must not:

• Republish or redistribute our content without permission.

• Use our content for commercial purposes.

• Alter or manipulate any materials on the website.

 

Comments and User Contributions:

Users may post comments or content in certain sections of the website. By posting, you grant 10x Technical Services the right to use, edit, or reproduce your contributions across various formats. Contributions must not:

• Violate any laws or third-party intellectual property rights.

• Contain offensive, defamatory, or harmful material.

• Be used for unauthorized advertising or promotions.

 

Hyperlinking and Third-Party Links:

Our website may contain links to third-party websites for convenience. 10x Technical Services is not responsible for the content, privacy policies, or practices of these external sites.

Permitted Hyperlinking:
The following organizations may hyperlink to our website without prior approval:

1. Government agencies.

2. Search engines.

3. News organizations.

4. Online directory distributors.

If you wish to link to our website, please email us at info@10xuae.ae for approval.

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Scope of Services:

10x Technical Services offers a range of services, including but not limited to:

• Home maintenance Services

• Electrical works

• EV Charger Installation

• Interior Fit-Out Services

• Smart Automation solutions

 

Subcontracting:

Some of our services may be subcontracted to our trusted and certified partners. 10x Technical Services ensures that subcontracted partners adhere to our quality standards and policies. However, 10x Technical Services is not directly liable for any damages or delays caused by subcontractors unless due to our negligence.

 

Payments and Transactions:

• Payments must be made in AED and can be processed via cash, bank transfer, credit cards (Visa, Mastercard), or any pre-agreed mode in writing.

• A 50% advance payment is required for Electrical, EV Charger, and HVAC services before work begins.

• Customers are advised to retain transaction records for reference.

 

Cancellation Policy:

• Cancellations must be made at least 24 hours before the scheduled service to avoid charges.

• Late cancellations will incur a fee of 10% of the service cost or AED 100, whichever is higher.

• On-the-spot cancellations or no-shows will result in a call-out fee of AED 200.

 

Limitation of Liability:

1. 10x Technical Services is not responsible for:

   • Damages caused by pre-existing conditions or failure to follow recommendations.

   • Service delays caused by external factors like weather or regulatory approvals.

2. Liability is limited to the amount paid for the specific service in question.

 

Client Responsibilities:

1. Site Access:

   • Clients must ensure safe and unrestricted access to the property for our technicians. Delays caused by access issues may incur additional charges.

2. Valuable Items:

   • 10x Technical Services is not liable for loss or damage to valuables left unsecured at the service site.

3. Incident Reporting:

   • Any concerns or damages must be reported within 12 hours of service completion.

 

Automated Notifications and Promotions:

By using our services, you consent to receive automated notifications via SMS, WhatsApp, or email for:

• Service confirmations and updates.

• Appointment reminders.

• Promotional offers and updates.

You may opt out of promotional messages by replying "STOP" at any time or sending us an email at info@10xuae.ae

Governing Law These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the jurisdiction of UAE courts.

 

Changes to Terms:

10x Technical Services reserves the right to modify these Terms at any time. Updates will be effective upon being posted on our website. Continued use of our services signifies acceptance of the revised Terms.

 

Contact Us

For questions or clarifications, please contact:

• Phone: +971545080059

• Email: info@10xuae.ae

• Address: Al Barsha, Dubai, UAE

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